Processing
Orders received from 8am Monday morning until 5pm Thursday afternoon will be processed within 48 hours. All other orders will be processed within 72 hours. The majority of our orders are processed the next day.Shipping
All orders are currently shipped U.S. Postal Service, Priority Mail. Cost of shipping is an estimated charge based upon the weight and volume of your purchase. Orders over $200.00 receive free shipping. Additional charges may apply for international orders. Customers are responsible for any duties or GST levied at their end.Sales Tax
A general sales tax of 6% is charged to all Florida residents, plus any local discretionary sales surtax rates.Payment
Plantopia, Inc. accepts Visa, Mastercard and American Express for orders processed through this shopping cart. If you wish to order by phone, please send us an email or leave us a voice mail with your contact information and we will call you for your order. You may reach us at info@plantopiagifts.com or by calling us at 813-805-0000. We are located in Tampa, Florida and operate on Eastern Standard Time.Returns
If for any reason you are unsatisfied with your purchase from Plantopia, Inc. you may return your purchase for a refund. All returns must be received within 30 days and issued an authorization number that is adequately displayed on the returning package. To receive your authorization number simply email us at info@plantopiagifts.com or call us at 813-805-0000. Refund includes the purchase price of products only. All shipping costs are the customer's responsibility. Please report all damaged or missing item claims within 48 hours of receiving your package.Customer Service
Plantopia, Inc. PO Box 13796Tampa, Florida 33681-3796
Telephone: 813-805-0000
Email: info@plantopiagifts.com
